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Services

Strategic Link’s integrated service model supports optimal client growth.

Integrated, End-to-end Services

Expertise

Investors and lenders of record rely on Strategic Link’s deep industry experience, specialized knowledge, and a track record of results to profitably capture demand for their specialty consumer finance offerings.

Strategic Link keeps abreast of industry fluctuations and regulatory changes, while keeping a pulse on the social, economic and political climate to identify trends and implement programs that fit clients’ business needs and protect client investments. Strategic Link’s “wrap-around” service model is considered best-in-class and has helped build a longstanding reputation in the industry.

End-to-end support throughout the loan lifecycle includes cost-effective application of digital marketing, advanced analytics and underwriting, leading edge loan servicing, customer acquisition, provisioning and retention, and capital recovery. Some of the supported services include:

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  • End-to-End Loan Servicing Process Design
  • Marketing: Customer Acquisition and Retention
  • Analytics and Report Design
  • Underwriting
  • Risk Management
  • Accounts Receivables Management
  • Multi-Function Contact Centers
  • Ability to Configure System to Lending Model
  • Platform Configuration – Auto Payment & Reporting
  • Financial Reporting
  • Rehabilitation of Consumer Debt

Marketing and Lead Management Support

Profitable growth that scales requires access to comprehensive data to target and acquire new customers with the right profile. In addition, acquisition costs must be managed while incorporating a complex set of rules to maintain compliance.

Strategic Link helps clients design the right marketing program that increases profitability and captures long-term customer relationships. Supported services include:

  • Transitioning from manual processes to automated lead technology
  • Real-time lead tracking and source tagging
  • Lead price optimization
  • Conversion optimization
  • Automatic elimination of underperforming leads prior to underwriting
  • Multi-dimensional views of customer data

Technology and Information Services

Strategic Link helps lenders manage an enterprise-grade lending platform at minimal costs through a range of professional support for existing software, plus enhanced managed services utilizing their in-house loan management system. Support options include:

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  • Implementation and Training
  • Account Support and Client Services
  • Systems Integration
  • Portfolio Management
  • 24/7 Support for Multiple Business Models
  • PCI-Compliant, Cloud Based Software
  • Data Access and Reporting
  • Application Service Provider (ASP) Based Solutions
  • On-Demand Access to Vast 3rd-Party Data Repositories
  • Redundant Payment System Integrations

Learn more to get started today.

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